Welcome to
The Hearing Place

Listen up Yorkshire! The Hearing Place
is the one-stop-shop for your ear and
hearing care. Based in York, we offer
ear wax removal, hearing tests, hearing
aids, hearing aid repairs and custom made
ear protection.

What We Offer

Quick, Simple and Affordable Diagnosis and Treatment

It has never been easier to quickly and painlessly assess and treat wax build up and hearing loss. You no longer need to travel to a clinic as the majority of ear wax issues and hearing losses can be treated in your own home.

Offering community treatment at home has enabled us to help more people who otherwise may have struggled to get to a clinic or to find the time to make an appointment outside of working hours. Many services such as ours aren’t available on the NHS.

After wax removal, a thorough hearing assessment can take place. In some cases, wax removal solves the problem. If not, we are on hand to recommend a treatment plan.

Did you know that in the UK an estimated 3.9% of the population require ear wax management every year?

Promoting Good Hearing Health

We often take our hearing and our ear health for granted. Our hearing may be affected by many factors and at any age. Common issues include age-related hearing loss, in-ear headphone use, the misuse of cotton buds and often the build-up of ear wax.

When our ability to hear effectively starts to fade, for any reason, many people find the effort required to participate in social activity and conversation exhausting. Hearing loss can lead to social isolation in some cases.

Left untreated, hearing loss is known to be a contributing factor in the development of dementia in those who are older.

What To Look Out For

Ear wax build-up can affect your hearing, your balance, give you discomfort or pain in your ear and also cause issues like vertigo and tinnitus (buzzing, ringing or whistling in your ears), itchy ears and even infections. You should watch out for ears feeling full, discharge, dizziness and coughing. All of these can be a sign of a hearing or ear problem that should get checked out.
We believe no one should have to put up with these feelings longer than necessary.

Home Visits & Appointments to Suit You

We strive to offer you an appointment for ear wax removal within 7 days of your initial enquiry. We can help you by safely removing the blockage of ear wax using micro-suction, now considered the safest method of wax removal.

Wax removal services are not currently offered by GPs in our local area, therefore, a private service like ours is
often your only option.

We believe you feel more relaxed surrounded by familiar sights and smells and we know it’s not always easy to get transport to appointments, which is why we can come to you, if you prefer.

We don’t all drive or have loved ones to rely on for a lift, which is the reason why The Hearing Place offers a home visit service, to make life a little easier. For those of you that do drive, it’s one less hassle that saves you time, fuel and parking cost, especially if the weather isn’t favourable, (something we’re regularly treated to in Yorkshire!)

Sam and Jess Kyei-Yamoah. Hearing care specialistsh

Who We Are

We are Jess & Sam Kyei-Yamoah, a husband and wife team focused on delivering a friendly and professional service combined with the highest level of customer care, all in the comfort of your own home. Come on in and have a look around, see what we have to offer.

If you have any questions, please get in touch.

Where We Are

We cover York and surrounding areas including; Tadcaster, Boston Spa, Harewood, Collingham, Rufforth, Wetherby, Shipton, Poppleton, Knaresborough, Boroughbridge, Easingwold, Thirsk, Stamford Bridge, Malton, Pickering, Pocklington, Market Weighton, Escrick, Selby, Sherburn in Elmet and everywhere in between! If you don’t see your area listed, give us a call to see if we can help you.

We know that life isn’t always Monday-Friday, 9-5 so we can also offer evening and weekend
appointments to fit in around you and try to make life a little easier.

Frequently Asked Questions

Micro suction is now considered to be the safest method of removing ear wax. This is because there is more risk of perforating the eardrum with syringing because you are putting pressurised water into the ear canal. The eardrum is a delicate membrane which can be ruptured. Irrigation or syringing should never be used if you have had a perforated eardrum ever before, even if it were many years ago. There is also a greater risk of getting an infection after syringing because it strips the ear canal of all the wax and natural oils which protect the ear. A small amount of wax is healthy and necessary.

Possibly, yes. There are a few factors to consider though. If you have no underlying hearing loss and an ear that is fully blocked with ear wax, when it is removed you should notice an improvement in your hearing. However, if you have a partial occlusion and sound can still reach the eardrum, or if you have a hearing loss, having the wax removed may not make any difference to your hearing. If you are still having problems hearing after wax removal, we would recommend having a hearing assessment.

This is one of those ‘how long is a piece of string?’ questions. For some people, they may only need to have wax removed once in a blue moon, and can go years between appointments. However, some people make a lot of wax very quickly and need to have it removed regularly, for some people this can be every few weeks or months. 

No. Wax removal shouldn’t be painful. Before we remove your wax we will show you what it feels like on the back of your hand so you know what to expect.

This really depends on the amount, location and type of wax you have. We allow 45 minutes per appointment, but it may not take this long.

Yes. At The Hearing Place, we don’t discriminate. Full stop. We believe everyone with hearing loss should have the chance to hear better, with no exception. If you can provide us with as much information and support required this is appreciated so we can offer your relative the best care and overall experience. 

The NHS do a sterling job with the budgets they have, but those budgets are limited. As with most things in life, you get what you pay for. NHS aids tend to be older technology with fewer features. A lot of clients will have already tried NHS aids and weren’t happy with them or didn’t like the way they looked. 

When you are paying for your hearing aids, you have a choice in what they look and sound like. We only sell the latest technology to give you the best possible hearing. We also offer a much better service, our appointments never feel rushed and we take as much time as you need to make sure you are getting the best from your new hearing aids. 

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